FAQs 2
Shipping
We process orders within 24-48 hours. Standard shipping within the U.S. typically takes 3-7 business days, depending on your location. Expedited shipping options may be available at checkout.
Yes. Once your order is shipped, you will receive a tracking number via email so you can monitor your package’s progress in real time.
Yes we ship to all states. Delivery time may vary depending on dispatch location.
Payments
At the moment we accept Skrill, Cash App, Zelle, PayPal, and cryptocurrency payments. Please check the checkout page for all available payment options.
Yes. We use advanced SSL encryption and secure payment gateways to protect your personal and financial information.
Currently, we only accept one payment method per order. If you need assistance, contact our sales team at sales@rubycartsstore.com.
We have a fixed $180 minimum order before we can process any orders. All orders placed must meet this requirement. We won’t issue any refunds if the order did not meet these requirements.
Returns
Unfortunately, due to the nature of our products, we do not accept returns or refunds for change-of-mind orders. Please ensure you review your order carefully before purchase.
Contact us immediately with photos and details of the issue. If verified, we will arrange for a replacement or store credit.
Yes, due to health and safety regulations, edible products and perishable goods cannot be returned or refunded unless they arrive damaged or faulty.